We aim to dispatch your order within 24 - 48 hours of receiving your confirmation. All of our orders are sent by 1st Class Royal Mail, and should arrive within 1-2 days once dispatched. Deliveries are made by Royal Mail and may require a signature on arrival, so please keep this in mind when specifying your delivery address, eg. home or work. If you are not present at the time of delivery, your parcel will be taken to your local sorting office.
The office will be closed from 10am Tuesday 24th - Monday 30th December, all orders placed in this time will be processed and sent on Monday 30th December, including next days.
NEXT DAY DELIVERY AND SATURDAY DELIVERY:
Place your order by 12pm noon, Mon -Thurs and you will receive your parcel by 1pm the following day. Orders placed after 12pm noon, will be sent the next working day.
Next Day orders placed on a Friday will be delivered on Monday, unless you choose our guaranteed Saturday delivery (Order must be confirmed by 1pm on Friday).
Next Day orders placed on Saturday or Sunday will be delivered on the following Tuesday.
Custom orders are handmade in India so please don't select Next Day Delivery as it's not possible, thank you.
Any import duty and taxes incurred in the country of destination are the responsibility of the customer.
All delivery dates that we give are for your guidance only. We regret that we cannot be held responsible should your order arrive late.
We close for UK Bank Holidays. All orders placed after 12pm on Friday (Thursday if it's a Friday Bank Holiday) will be posted the following Tuesday. Thank you for your patience.
WRAPPED WITH LOVE:
All of our jewellery is elegantly presented in our signature jewellery pouches and gift boxes. We can also add a ribbon bow, if requested for special gifts.
We are very happy to include a personalised note with the message of your choice. To do so, please email us with your order number and any special requirements to: email@example.com.