20% OFF A £50 SPEND. USE CODE MAYDAY

DELIVERY

We aim to dispatch your order within 24 - 48 hours of receiving your confirmation. All of our orders are sent by 1st Class Royal Mail, and should arrive within 1-2 days once dispatched. Deliveries are made by Royal Mail and may require a signature on arrival, so please keep this in mind when specifying your delivery address, eg. home or work. If you are not present at the time of delivery, your parcel will be taken to your local sorting office.

 

NEXT DAY DELIVERY AND SATURDAY DELIVERY:

Place your order by 12pm Mon-Thurs and you will receive your parcel by 1pm the following day

Next Day orders placed on a Friday will be delivered on Monday, unless you choose our guaranteed Saturday delivery (Order must be confirmed by 12pm on Friday)

Next Day orders placed on Saturday or  Sunday will be delivered on the following Tuesday

INTERNATIONAL DELIVERY:

Any import duty and taxes incurred in the country of destination are the responsibility of the customer.

All delivery dates that we give are for your guidance only. We regret that we cannot be held responsible should your order arrive late.

BANK HOLIDAYS:

We close for UK Bank Holidays. All orders placed after 12pm on Friday (Thursday if it's a Friday Bank Holiday) will be posted the following Tuesday. Thank you for your patience.

WRAPPED WITH LOVE:

All of our jewellery is elegantly presented in our signature jewellery pouches and gift boxes. We can also add a ribbon bow, if requested for special gifts.

We are very happy to include a personalised note with the message of your choice. To do so, please email us with your order number and any special requirements to: info@charlotteswebuk.com. 

Join our Tribe

Don't miss out. Sign up to receive 10% off your first order

Search our store