We aim to dispatch orders within 24-48 hours of receiving them, orders are sent 1st Class, so should arrive within 1-2 days once dispatched. Deliveries are made by Royal Mail & may require a signature on arrival, so please bear this in mind when giving your delivery address (home or work). If you are not present at the time of delivery your parcel will be taken to your local sorting office.
NEXT DAY & GUARANTEED SATURDAY DELIVERY:
Order by 12pm Mon-Thurs and you will receive your order by 1pm the following day
Next Day orders placed on a Friday will be delivered on Monday, unless you choose our guaranteed Saturday delivery (order by 12pm on Friday)
Next Day orders placed on Saturday or Sunday will be delivered on the following Tuesday
Any import duty and taxes incurred in the country of destination are the responsibility of the customer.
All delivery dates that we give are for your guidance. We will not be responsible if your order is delivered late.
All Charlotte's Web jewellery comes beautifully wrapped in tissue paper, sealed & placed into a pretty, paisley printed cardboard pouch or box
We can also add a note with any message that you would like. Please email us with your order number and any special requirements to: firstname.lastname@example.org.
**Any import duty and taxes incurred in the country of destination are the responsibility of the customer.
** All delivery dates that we give are for your guidance. We will not be responsible if your order is delivered late.
**We cannot take responsibility for any delay caused by adverse weather conditions.