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Free UK delivery on £100 spend

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Thank you for your interest in purchasing our products, below are our terms and conditions for ordering and selling Charlotte’s Web Products.

Wholesale How to Order


Ladies styles are available in sizes L-U, best selling sizes are P + N.  If ordering sizes Small, Medium and Large we would recommend N for Small, P for Medium and S for Large.

Men’s styles are available in sizes S-X/Z, best selling sizes are T + U.  If ordering sizes Small, Medium and Large we would recommend T for Small, V for Medium and X for Large.


Available in sizes S/M and M/L. S/M are 6.4cm diameter and M/L bangles are 6.8cm diameter.  Best selling size is S/M

Toe / Midi Rings

Available in one size

Wholesale Terms & Conditions

Pricing + VAT:

All prices are listed in GBP and exclude VAT.  VAT is charged @ 20%

Registered number: 213835619

Minimum spend on all first orders is £500 excl VAT and P&P.


£12 Special Delivery for all UK orders.  Free delivery for orders over £500.

Worldwide Shipping: Price on application.

Non UK Deliveries:

If you order goods for delivery outside the UK, they may be subject to import duties and taxes, which are levied when the delivery reaches the specified destination.  You will be responsible for payment of any such import duties and taxes.  Please note that we have no control over these charges and cannot predict the amount.  Please contact your local customs office for further information before placing your order.  Please also note that you must comply with all applicable laws and regulations of the county for which the goods are destined.  We will not be liable for any breach by you of any such laws.

If you order goods from us for delivery outside the UK but within the European Union, we will require your VAT number, otherwise VAT will be charged at the current UK rate.  VAT will not be charged on sales to countries outside the European Union, provided we receive evidence of export in a form satisfactory to us.

If we are unable to supply an ordered item, we will offer an alternative or refund the cost.

Changes to Orders:

Any changes or cancellation to orders must be emailed to within 48 hours.

Payment by BAC’s:

BAC’s is our accepted form of payment

Initial orders need to be paid in advance of shipment. 30 day credit terms may be possible for further orders.


As soon as your order is ready it will be shipped Special Delivery via Royal Mail, please allow one week from placing order to dispatch.  If we need to order in any items we will inform you and confirm expected delivery times.

Nature of our Products:

As the majority of our products are handmade, each item may vary slightly.

Please inspect all orders immediately upon receipt.  Please contact us within 7 days of receipt to report any damages, defects or incorrect orders.


We cannot accept returns on wholesale goods. We will only accept items back if they are deemed to be faulty or defective.

Conditions of Sale:

We reserve the right to change prices at any time.

Sellers must adhere to our RRP’s or above for a minimum of 28 days.

Sales Outlets / Website and Online Sales:

You are only authorized to sell through the retail store that you listed on your initial application at the address given.  Secondary stores must receive prior approval.  Website and online sales must have prior approval.  Even if your retail store has online sales attached you must receive separate approval for that outlet.  Charlotte’s Web does not allow its products to be sold at online auction sites, Amazon or through markets without written permission.

Copyright and Images:

All items and product imagery are subject to copyright.  We can provide product imagery on request.

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