Our Gift Vouchers are delivered to you immediately by email, making them perfect for last minute gifts.
Please contact us via email at firstname.lastname@example.org after purchase if you wish to inquire about printed gift vouchers.
Once you have chosen your Charlotte’s Web ring you will need to find the perfect fit. Should you not find the ring size you need, we offer a bespoke custom size service – please contact us for more info.
You can measure your finger in 2 different ways. To find out your ring size, simply follow the instructions below...
Download and print our wrap around ring sizer HERE
Download and print our size guide for existing rings HERE
The easiest way, to do this is if you have a ring which already fits the same finger. Download our printable size guide above and place your ring on them, you’ll need to close one eye to get a really accurate size. For a normal narrow ring, all of the lighter colour should fill the inside edge. For our wider rings, then all of the circle, including the darker border needs to fill the inside edge. You can also use a ruler to measure across the inside edge of the ring in millimetres.
Useful tip: Always measure your finger at room temperature. If it’s too cold your finger will be smaller; if it’s too hot your finger will be larger.
Use a measuring tape no wider than (2cm), or you can print out our ring sizer above to wrap around your finger. Do not use a piece of string or thread as this will follow your finger too closely and record an incorrect size. Wrap the measuring tape around your finger, making sure it slides easily over the knuckle. Using a pen, mark the tape at the point where it overlaps. Now measure the length in millimetres from the start of the tape to the pen mark.
Please note that all sizes are approximate due to the handmade nature of the majority of our rings The very best way to get an accurate measurement of your ring size is by visiting a jeweller and getting them to size your finger Please bear in mind that many of our rings (spinning rings in particular) are wide in design, and therefore may come up a little larger than standard sizes.
We aim to dispatch your order within 24 - 48 hours of receiving your confirmation. All of our orders are sent by 1st Class Royal Mail, and should arrive within 1-2 days once dispatched. Deliveries are made by Royal Mail and may require a signature on arrival, so please keep this in mind when specifying your delivery address, eg. home or work. If you are not present at the time of delivery, your parcel will be taken to your local sorting office.
To ensure any gifts your order for Christmas arrive on time please follow our last order dates:
Thursday 21st Dec - 1st Class (not guaranteed) or select Next Day delivery
Friday 22nd - select Next Day Saturday delivery
Friday 8th December - standard post Australia & New Zealand
Thursday 14th December - standard post USA & Canada
Friday 15th December - standard post Europe
NEXT DAY DELIVERY AND SATURDAY DELIVERY:
Place your order by 12pm Mon-Thurs and you will receive your parcel by 1pm the following day
Next Day orders placed on a Friday will be delivered on Monday, unless you choose our guaranteed Saturday delivery (Order must be confirmed by 12pm on Friday)
Next Day orders placed on Saturday or Sunday will be delivered on the following Tuesday
Any import duty and taxes incurred in the country of destination are the responsibility of the customer.
All delivery dates that we give are for your guidance only. We regret that we cannot be held responsible should your order arrive late.
We close for UK Bank Holidays. All orders placed after 12pm on Friday (Thursday if it's a Friday Bank Holiday) will be posted the following Tuesday. Thank you for your patience.
WRAPPED WITH LOVE:
All of our jewellery is elegantly presented in our signature jewellery pouches and gift boxes. We can also add a ribbon bow, if requested for special gifts.
We are very happy to include a personalised note with the message of your choice. To do so, please email us with your order number and any special requirements to: email@example.com.