We have now paused our donations of £5 from every spinning jewellery purchase. We are currently looking at other ways we can raise money and where it should be sent and as soon as we have decided we will update this page. However, if you would like to donate then you can still donate here, and we'll send the money to the same charity.
£5 will buy a vital Grocery Kit for India’s impoverished viaDonatekart, which can feed a family from the marginalised community for one week.
India’s Corona lockdown is the harshest in the world! As a result, many people are homeless and starving.
Charlotte is in constant contact with our artisans in India and the cottage industries and families our business supports. Since global crisis has hit with the Coronavirus pandemic; although we are relieved to hear that our team in Jaipur, Rajasthan and their families are safe and well, they have informed us of how absolutely dire the situation is for so many in India.
We want to send crucial aid to the impoverished of our beloved Rajasthan. India’s daily wage workers are left starving without means to earn. What’s more, as many people lived in their work locations, lockdown rendered them penniless and homeless with no means of transport to get home to their families. This resulted in the biggest mass migration since partition. The unimaginable horror of people trekking for hundreds of kilometres on foot and starving to death en route.
Sending money to India can be tricky, as you don't always know if all the donations will reach the people it's intended for. We have spent a lot of time researching different charities to make sure we pick the most transparent, so we can trust all our donations are being spent correctly to help those in need. We would also like to confirm that your full donation will be passed onto to Donatekart, we won't be taking off any admin fees etc, so you can rest assured that your donation will be going to good use to a person who really needs it.
Once you have chosen your Charlotte’s Web ring you will need to find the perfect fit. Should you not find the ring size you need, we offer a bespoke custom size service – please contact us for more info.
Please watch our video guide below for the best ways to measure your finger.
Purchase a ring sizer gauge HERE, or you can measure your finger in 2 different ways, simply follow the instructions below.
Download and print our size guide for existing rings HERE
MEASURING DIAMETER:
The easiest way, to do this is if you have a ring which already fits the same finger. Download our printable size guide aboveand place your ring on them, you’ll need to close one eye to get a really accurate size. For a normal narrow ring, all of the lighter colour should fill the inside edge. For our wider rings, then all of the circle, including the darker border needs to fill the inside edge. You can also use a ruler to measure across the inside edge of the ring in millimetres.
Useful tip: Always measure your finger at room temperature. If it’s too cold your finger will be smaller; if it’s too hot your finger will be larger.
MEASURING CIRCUMFERENCE:
Use a measuring tape no wider than (2cm), or you can print out our ring sizer above to wrap around your finger. Do not use a piece of string or thread as this will follow your finger too closely and record an incorrect size. Wrap the measuring tape around your finger, making sure it slides easily over the knuckle. Using a pen, mark the tape at the point where it overlaps. Now measure the length in millimetres from the start of the tape to the pen mark.
Please note that all sizes are approximate due to the handmade nature of the majority of our rings The very best way to get an accurate measurement of your ring size is by visiting a jeweller and getting them to size your finger Please bear in mind that many of our rings (spinning rings in particular) are wide in design, and therefore may come up a little larger than standard sizes.
We aim to dispatch your order within 24 - 48 hours of receiving your confirmation.
All of our orders are sent by Royal Mail on a 48hr tracked service.
Custom made items will take 4-6 weeks as they're handmade in India.
If you need something urgently we suggest opting for next day delivery.
Deliveries are made by Royal Mail and may require a signature on arrival, so please keep this in mind when specifying your delivery address, eg. home or work. If you are not present at the time of delivery, your parcel will be taken to your local sorting office.
ROYAL MAIL 48HR TRACKED:
Royal Mail will aim but do not guarantee to deliver your Item within 2 - 3 Working Days of the day on which we dispatch your order. They won't deem an order as lost until the due date plus 7 working days.
NEXT DAY DELIVERY AND SATURDAY DELIVERY:
Place your order by 1pm, Mon - Fri and you will receive your parcel by 1pm the following day. Orders placed after 1pm, will be sent the next working day.
Next Day orders placed on Saturday orSunday will be delivered on the following Tuesday.
Custom orders are handmade in India so please don't select Next Day Delivery as it's not possible, thank you.
INTERNATIONAL DELIVERY:
All orders over £200 are free delivery and all orders will be sent tracked with Royal Mail.
Any import duty and taxes incurred in the country of destination are the responsibility of the customer.
All delivery dates that we give are for your guidance only. We regret that we cannot be held responsible should your order arrive late.
BANK HOLIDAYS:
We close for UK Bank Holidays. All orders placed after 12pm on Friday (Thursday if it's a Friday Bank Holiday) will be posted the following Tuesday. Thank you for your patience.
SEND DIRECTLY:
We are here to make your life easier where we can, especially during the current COVID-19 situation. If you want to send gifts directly to the recipient, please let us know if you'd like us to include a gift note so no prices are shown, and we can also remove branding from the packaging if required. You can leave a gift message in the special instructions box at checkout, which will go onto the gift note.
WRAPPED WITH LOVE:
All of our jewellery is elegantly presented in our signature jewellery pouches and gift boxes. We can also add a ribbon bow, if requested for special gifts.
WHOLESALE ORDERS:
£12 Special Delivery for all UK orders. Free delivery for orders over £500.
Worldwide Shipping: Price on application.
Non UK Wholesale Deliveries:
If you order goods for delivery outside the UK, they may be subject to import duties and taxes, which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict the amount. Please contact your local customs office for further information before placing your order. Please also note that you must comply with all applicable laws and regulations of the county for which the goods are destined. We will not be liable for any breach by you of any such laws.
We are very happy to include a personalised note with the message of your choice. To do so, please email us with your order number and any special requirements to: info@charlotteswebuk.com.
